PRIVATE POLICY
Last Updated: October 23, 2026
VULQER ("we," "us," or "our") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our website, make a purchase, or subscribe to our communications.
By using our website, you acknowledge the practices described in this Privacy Policy.
INFORMATION WE COLLECT
We may collect the following personal information:
- Name, email address, and phone number.
- Billing and shipping addresses.
- Order details, purchase history, and payment-related information.
- Device information, IP address, browser type, and website activity.
- Marketing preferences and SMS subscription consent.
Payment transactions are processed through secure third-party payment providers. We do not directly store complete payment card information.
HOW WE USE YOUR INFORMATION
We use personal information to:
- Process and fulfill orders.
- Provide customer support.
- Send order confirmations and shipping updates.
- Provide VIP early access and product launch announcements.
- Send promotional emails and SMS messages when you have consented.
- Improve our website, products, and customer experience.
- Detect fraud and protect our business.
- Comply with applicable legal obligations.
SMS MARKETING & VIP ACCESS
By voluntarily subscribing to VULQER's SMS marketing program, you consent to receive recurring automated promotional text messages from VULQER at the phone number provided, including VIP early-access notifications, product launches, exclusive offers, and other marketing updates.
Message frequency varies. Message and data rates may apply. Consent is not a condition of purchase.
You may unsubscribe at any time by replying STOP to any marketing text message. For assistance, reply HELP or contact us through our website.
We use third-party messaging providers, including Klaviyo, to manage subscriptions and deliver SMS communications.
SMS Privacy Protection: We will not sell, rent, or share your SMS opt-in information or consent status with third parties for their independent marketing purposes. We may share this information with service providers solely to operate and deliver our messaging program.
COOKIES & TRACKING TECHNOLOGIES
Our website may use cookies and similar technologies to maintain shopping cart functionality, remember preferences, analyze website traffic, improve performance, and measure advertising effectiveness.
You can manage certain tracking preferences through your browser settings or privacy controls provided on our website, where available.
SHARING YOUR INFORMATION
We may disclose personal information to trusted third-party service providers when necessary to operate our business, including:
- Shopify, our e-commerce platform.
- Klaviyo, our marketing and SMS service provider.
- Payment processors.
- Shipping and fulfillment providers.
- Analytics and advertising service providers.
We may also disclose information where required by law, to protect our legal rights, or in connection with a business transfer.
We do not sell SMS consent information to third-party marketers.
DATA SECURITY
We take reasonable measures to protect your personal information against unauthorized access, misuse, disclosure, or loss.
However, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.
DATA RETENTION
We retain personal information for as long as reasonably necessary to fulfill orders, provide services, maintain business records, comply with legal obligations, resolve disputes, and enforce our agreements.
YOUR PRIVACY RIGHTS
Depending on your location and applicable laws, you may have the right to:
- Request access to your personal information.
- Request correction of inaccurate information.
- Request deletion of certain personal information.
- Withdraw marketing consent.
- Opt out of certain data-sharing or targeted advertising activities.
To exercise applicable privacy rights, please contact us using the information below.
THIRD-PARTY SERVICES
Our website may contain links to third-party websites or use services operated by independent providers. We are not responsible for the privacy practices of those third parties.
We encourage you to review their privacy policies.
CHILDREN'S PRIVACY
VULQER does not knowingly collect personal information from children under the age of 13. If we become aware that we have collected such information, we will take appropriate steps to delete it.
CHANGES TO THIS POLICY
We may update this Privacy Policy periodically to reflect changes in our business practices, services, or legal requirements.
Any updates will be posted on this page with a revised effective date.
CONTACT INFORMATION
If you have any questions regarding this Privacy Policy or how your personal information is handled, please contact us.
Website: vulqer.com
Email: support@vulqer.com